Overview

• Preliminaries.
  • Admin.
  • Upcoming Work.
  • Extra Credit.
  • Questions.
• Debrief on client meetings.
• User stories.
• User stories exercise.
• Plan for client meetings.
• Client meetings.

Preliminaries

Admin

• Don't forget to send me your resume if you have not done so already.
• Today will include time for you to meet with your team and discuss things, while AOA and I help.
• You will also meet with community partners. I'd like the Resource Portal team to be responsible for transporting the Notification Team. I will transport the other two teams.
• Alumni mentors will be here next week. Plan to be with them noon to 5:30 p.m.
• Does every team have a person who knows about user stories? Yes.

Upcoming Work

• Assign roles.
• Send email to your mentor introducing yourself.
• Review the codebase - Albert will provide.

Good Things to Do

Academic

• CS Extras Thursdays! Today's topic: \LaTeX. Next week: Alums.
• CS Table Tuesdays! Upcoming topic: Copyright.
• Cool talk Monday at 4:15 on Working in Public.
• Important talk Monday on "The Complex Relation Between Alcohol and Sexual Assault." 7:30 in JRC 101.

Peer

• Track and Indoor Field 10 a.m. Saturday
• BBall a week from Saturday.
• Saturday, 2000 Harris
• Move off campus and vote for the Reverend

Questions

Debrief on client meetings

• We are going to have fun.
• We need introductions so that our visitor, Susan Sanning, can know about people.
• "Portal" + "Pool" = "Resource Puddle"
• If Chaplain Sanning picks on you, she will give you absolution with chocolate or jelly bellies.
  • But you have to make a pilgrimage to CLS.
• We are going to talk about professionalism.
  • Don't behave like Sam.
  • It's not about how you dress, it's how you behave.
• What are the stereotypes of how Grinnell students are?
  • Intellectuals
  • No street smarts
  • Arrogant
  • Stoners
  • Liberals
  • "There's a reason that Dr. Rebelsky used to hand out bars of soap in her office."
  • Grinnellians wear t-shirts and pajama bottoms
  • Even worse time management skills than SamR - show up late; don't realize that other people have schedules
  • On the other hand, they communicate wonderfully
  • Militant in beliefs
  • Communicate - mostly via email, rather than
• How do you think about local people?
  • How do they dress? Button down or polo.
  • Time management. "Rural, slow, laid back."
  • Eye contact: Yes. Nerve racking to some. Avoided with others.
  • "Very white"
  • Friendly to your face
  • Communicate - Talking (f2f, phone, Herald Register); Facebook
  • Who has high-speed Internet service? Only people in town.
    Outside of town (five minute drive), no real Internet service.
• "Professionalism is all about knowing about the person."
• What should I wear to Ahrens Foundation/Greater Poweshiek Community Foundation (GPCF) and Mid-Iowa Community Action (MICA)
• GPCF
  • Founded by Claude Ahrens to grant money for community good
  • Now does back-office support for non-profits in town
• How do you form a board of directors?
  • ....
  • GPCF helps
  • You might need lawyer, financial person, etc.
  • Contact is Nicole Brua-Behrens
• MICA - Mid-Iowa Community Action
  • Center point for helping people in the community
  • Both direct help and referral
  • A clearing house for resources to help people in poverty
  • The Resource Puddle is digitizing this
  • Primarily serves five counties: Hardin, Marshall, Poweshiek, Story, and Tama
  • Contacts Danielle Wonderly (director) / Lindsey Fujimoto (intern; start here) / Jamie Adkins (tech liason)
• Why the Resource Puddle/Portal is important
  • Counselors may assumptions about what you as an individual need; by giving people direct access you empower them to figure out their own kinds of support.
• Head Start
  • Works through MICA
• What would Professional Dress be for GPCF? Khakis and button-down shirt. Be aware of what your dress says in the context you are in. Put forth a professional image.
• Smell is important.
• Be aware.
• Don't be self conscious, be self aware. And point them out to each other.
• Self Gov says that you have to tell your fellow students about their annoying habits so that they don't screw up in interviews.
• Firm handshakes, no limp stuff.
• Know peoples' names.
• Assume that you should address people by last name (with Mr. and Ms.).
• Susan knows our community partners well; so she can help

Good questions for your clients

• How should we contact you? (Phone, email, ....)
• How much advance notice do you want for meetings?
• If I send you a question, when do I need a response?

Transportation and More

• You get priority, particularly for site visits
• You may need to meet with Jamie in Marshalltown
• You may need to go to the Head Start buildings
• We would prefer that you use college vehicles
• sannings@grinnell.edu

More things with Susan

• You can use Susan as a resource. She's overbooked, but she prioritizes students.
• You (can) make a huge difference in this community.

Plan for client meetings

Sam will meet the board bank out front (8th) at 2:50 and the grant board team out front a little after 3pm. The resource puddle will transport the other two groups.

• "What do you see as the primary mission of your organization?"
• "We are new" (or "this is a new project"); "Can you describe the goals of the project from your perspective?"
• "What things do you think it is most important for the project to do?"
• "What are things that went well or less well with the previous group of students?"
• "We are basing our project on particular assumptions. What assumptions have been made that seem a bit inaccurate?"

For Head Start and Resource Group

• "What do you see as the language potential issues for our project?"

For Head Start

• "When would be a good time to meet with the (other) Head Start people?"